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Ecosmart ECO 27 Electric Tankless Water Heater – 2020 Review

February 9, 2020 By Kelly Roberts

In the following article, you will find a thorough overview of the EcoSmart ECO 27 Electric Tankless Water Heater. The review will go over the major features of the products and its specs. In addition, we will tackle the pros and cons of the product and examine some user reviews. By the end, we will settle on our own verdict and you will have enough information in order to determine if this electric water heater is the right choice for you.

EcoSmart ECO 27 Electric Tankless Water Heater Overview

The ECO 27 is one of the most powerful models offered by EcoSmart’s tankless water heater product line. It is good for use in a single-family home that has a rather active, busy family. The electric tankless water heater is able to distribute hot water for multiple fixtures simultaneously. This is why it can benefit a single-family home.

ecosmart eco 27 electric tankless water heater

Check Price
Dimensions: 17″ x 17″ x 3.625″
Weight: 14.7lbs
Color: White
Certifications: UL, CSA, and ETL-listed
Installation: 240 volts, 27kW, (3) 40 breakers, (3) 8 wire, and 112.5 AMP
Energy Star Rated: No
Display Type: Digital
Drain Type: Copper piping
Water Connection: ¾” NPT
Batteries Required: No
Warranty: Limited lifetime warranty
The amount of water that the ECO 27 can heat up per minute will actually depend on the temperature of the region you live in. For instance, colder regions may only see about 3 gallons per minute heated, while warmer areas can see around 6 gallons per minute heated.
It has good durability to it due to its copper and stainless still components, and replacing the parts is easy too. This electric tankless water heater is also user-friendly. It features a digital display for you to use to adjust the temperature in 1-degree increments. This can provide you with more precise control overall, allowing you to go from 80ºF to 140ºF.

EcoSmart makes the claim that the ECO 27 can save you up to 50% of the costs to heat your water but there is no Energy Star rating for this product. However, the energy efficiency of the heater is rated at 99.8%. The heater is also UL and CSA certified as well as ETL-listed for safety purposes.

For the purpose of freeing up space which a large water tank would have otherwise taken, the EcoSmart ECO 27 Electric Tankless Water Heater is built in a more compact design. Another point that stands out is that, unlike a lot of other electric water heaters on the market, this one is backed by a limited lifetime warranty.

Pros
The ECO 27 is a true self-modulating product. It adjusts the amount of energy used based on the amount of hot water you actually need. This contributes to its overall energy-saving capabilities.
You are given full control of this electric tankless water heater due to the digital temperature controls. It is easy enough to adjust the hot water temperature to suit your household’s personal preferences.
The sleek and compact design of the ECO 27 allows the product to not rudely stand out amongst everything else and, at the same time, act as a space saver.
Cons
The electric tankless water heater does not come with all of the required components for installation. Before any setup can begin, you must have additional components and extra wiring.
Although this does come with a limited lifetime warranty, it does not seem to have a labor warranty. Meaning, it might not honor the parts that were self-installed. Also, you must have the warranty card in order to make use of the warranty in the first place.
There can be a drastic change of performance depending on the outside temperatures. Cooler temperatures may negatively impact the overall performance of the water heater.

Users’ Opinion

To offer additional opinions in our Ecosmart Eco 27 Electric Tankless Water Heater review, the following section touches on three reviews from customers of EcoSmart who purchased the product. The reviews range from positive, to neutral, and to negative:

Positive: This user went in-depth about the ECO 27, speaking about the specs as well as proper installation. Concerning their view on the product, they mention that they are a 3-adult household that has no problems with heat distribution. They claim to do typical things such as showering, laundry, and dishes simultaneously without issues. They also mention that it operates quietly, and the only way they noticed it was running was by actually looking at the digital display.

Neutral: Although this user praised the product, it also spoke of some shortcomings they feel it had. On the upside, they say it works as advertised. However, they did mention some temperature fluctuation when the heater is firstly on. In addition, they didn’t feel as though the heater managed to produce hot water at high flow rates. Also, they installed it themselves and said the instructions were easy to follow. However, they did say it was still a hassle.

Negative: The main issue this user had was a leak. They said that the electric heater worked well for a few months before water began dripping from the bottom. It got to the point that the heater had to be removed, and this is where the user ran into another complication. According to them, they had issues with EcoSmart’s customer service to get more help on the faulty product.

Conclusion

To wrap things up, the EcoSmart ECO 27 Electric Tankless Water Heater can be a reliable product. It has faults, but the benefits outweigh them. The heater is truly self-modulating and can save on energy and heating costs. If you go on vacation, there is no worry about your heating costs as the heater won’t perform if it doesn’t detect water flow. You can also check out other electric tankless water heaters options. What do you think about the ECO 27 from EcoSmart? Let us know how you feel in the comment section below!

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